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December 20, 2007
Post-Holiday Tech Support
Whew! After a very busy fall--we had almost 300 students in our fall technology classes, a new record--the holidays arrived with a whoosh! Once the craziness of the holidays subsides, you may find yourself with a new mp3 player, digital camera, laptop, or other e-gadget, and you might not know how to get started. Well, the Darien Library tech staff is here to help!
I know it's a cliche, but when working with a new piece of electronic equipment, remember to read the instructions and refer to the troubleshooting tips in the product manual. If you still have problems, go online and visit the manufacturer's website. (If you're not sure how to find the website, let us know. We'll have you online in minutes.) Many companies supply product manuals on their websites in pdf form for easy browsing and printing.
Lists of FAQs (frequently asked questions), also available on manufacturers' websites, are another good place to go when hunting for an answer to a product-related question. And, if you're in need of a more personal touch, give us a call and we'll set up a one-on-one session with you so we can take a peek and see if we can help. For more information or to set up an appointment with a member of our tech staff, contact Judy Sgammato by phone at 655-1234 x136 or by email at jsgammato@darienlibrary.org.
Posted by JudyS at December 20, 2007 05:39 PM