Thursday, June 11th at 6:30 p.m.
Like having a website, your customers expect to see you on social media. People no longer look to email you their complaints or praise -- they are tweeting and Facebooking about you to their social networks. In this class, learn the basics of how Twitter and Facebook work for your business -- lessons you can apply to other social networks. You will also learn how to monitor social media, schedule your posts, and how to respond to your customers without becoming the next PR disaster.