Tuesday, May 5th from 6 to 8 p.m., check-in starts at 5:30
Reducing costs is a very effective way of improving your cash flow --better than higher sales or increasing your price. This workshop will cover how to uncover problems of cost and inefficiency and will review some tools to solve them.
Participants will learn:
• 5 Useful Concepts and Principles in managing your business
• How to look for and define important operational weaknesses
• Examples or typical operational problems and tools to fix them
• How to best measure and improve customer satisfaction
About the speakers
John Harmon is Managing Director of Adulant Consulting Services which advises small and medium size businesses on strategies for growth and operating excellence. He is also a SCORE Counselor. Andy Jawlik is Managing Director at Jawlik and Associates, LLC which provides consulting and training in process and quality improvement. He is a Lean Six Sigma black belt, and he draws on experience from IBM as a process executive. He is currently writing a book, Statistic from A to Z – Confusing Concepts Made Clear. He is also a SCORE volunteer.
This workshop is presented by SCORE Fairfield County.
Additional parking for evening and weekend Library programs available on Thorndal Circle (behind Nielsen's).