Darien Library is seeking a friendly, energetic, dedicated individual with excellent reference and technology skills to join a first-class team of professionals to provide top-notch customer service and technology support to library users.
Responsibilities include staffing active reference and technology help desks, assisting users with print and digital resources, and providing basic computer help.
The successful candidate should have experience working in public or academic libraries. The candidate must be willing and able to work independently. The candidate must have enthusiasm for helping people and the ability to multi-task.
Hours: This is a part time position that will include weekdays, evenings, and up to two weekends per month. Candidate must be prepared to work at least 10 hours per week, but will not exceed 29 hours per week.
Qualifications: College degree and/or experience in public libraries. Enrollment in or completion of an MLS program at an ALA-accredited library sciences or information sciences graduate program is preferred. The most important qualification for this position is excellent customer service and instructional skills. The candidate must have a demonstrated ability to communicate complex concepts in simple, easy-to-understand language. Familiarity with current information technology, including tablets, image and document editing is essential.
Contact Information: Email cover letter and resume to Sally Ijams, Head of Knowledge and Learning Services, firstname.lastname@example.org.